Privacy Policy

Your privacy matters to us. This policy explains how chronovaraterrananovia collects, uses, and protects your personal information when you use our investment education platform.

Information We Collect

Personal Information

We collect information you provide directly, including your name, email address, phone number, and postal address when you register for our learning programs or contact us for support.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, time spent on each section, and learning progress through our educational modules.

Technical Information

Your device information, IP address, browser type, and operating system are collected to ensure our platform works properly and to improve your learning experience.

How We Use Your Information

We use your personal information to provide and improve our investment education services. This includes delivering course content, tracking your learning progress, and communicating important updates about our programs.

Your contact information helps us send you relevant educational materials, respond to your inquiries, and provide technical support when needed. We also use aggregated data to understand how our platform is used and to develop better learning resources.

  • Providing access to educational content and tracking your progress
  • Sending course updates and important platform notifications
  • Responding to your questions and providing customer support
  • Improving our platform based on usage patterns and feedback
  • Ensuring platform security and preventing unauthorized access
  • Complying with legal obligations and regulatory requirements

Data Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your data with trusted service providers who help us operate our platform, such as email service providers, cloud storage services, and payment processors.

These partners are contractually obligated to protect your information and can only use it for the specific services they provide to us. We may also disclose information if required by law or to protect our rights and the safety of our users.

Third-Party Services

Our platform integrates with various third-party services to enhance your learning experience. These may include video hosting platforms, analytics tools, and communication services. Each service has its own privacy policy governing how they handle your data.

Your Rights and Control

You have the right to access, update, or delete your personal information. You can also opt out of marketing communications and request a copy of the data we hold about you.

Data Security and Protection

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encryption of sensitive data, secure server infrastructure, and regular security audits.

Our team receives regular training on data protection best practices, and we maintain strict access controls to ensure only authorized personnel can access your information. We also monitor our systems continuously for potential security threats.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal requirements. Course progress and learning data are typically kept for three years after your last platform activity, while basic account information may be retained longer for legal and administrative purposes.

International Data Transfers

As an Australian company, we primarily store and process your data within Australia. However, some of our service providers may process data in other countries with appropriate data protection safeguards in place.

When data is transferred internationally, we ensure adequate protection through standard contractual clauses and other legal mechanisms recognized under Australian privacy law.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These help us remember your preferences, track your learning progress, and analyze how our platform is used.

You can control cookie settings through your browser, though some features may not work properly if you disable certain cookies. We provide detailed information about our cookie usage in our separate Cookie Policy.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform.

We encourage you to review this policy periodically to stay informed about how we protect your information. The effective date at the bottom of this policy indicates when it was last updated.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your personal information, please contact us:

Email: info@chronovaraterrananovia.sbs

Phone: +61404047005

Address: Learmonth St, Ballarat VIC 3350, Australia

This privacy policy was last updated on January 15, 2025